1. Introduction

Welcome to MYXR.io ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services (collectively, the "Services").

Our platform connects users with recording studios, podcast studios, rehearsal studios, and other creative production spaces for booking purposes.

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect several types of information from and about users of our Services.

Personal Information

Information that can identify you personally, including:

• Name
• Email address
• Phone number
• Billing information
• Payment details (processed through third-party payment providers)
• Profile information
• Business information (for studio owners)

Account Information

When you create an account, we may collect:

• Username
• Password
• Profile photo
• Booking history
• Studio listing information (for studio owners)

Payment Information

Payments made through the platform are processed through secure third-party payment processors. We do not store full credit card numbers or sensitive financial credentials on our servers. Payment processors may collect:

• Billing address
• Payment card information
• Transaction details

Usage Data

We automatically collect certain information when you use the Services, including:

• IP address
• Device type
• Operating system
• Browser type
• App usage activity
• Pages visited
• Search activity
• Booking activity

Location Data

If enabled, we may collect location data to:

• Display studios near your location
• Improve search results
• Provide location-based services

You may disable location access at any time through your device settings.

3. How We Use Your Information

We use the information we collect to:

• Create and manage user accounts
• Facilitate bookings between users and studios
• Process payments and transactions
• Provide customer support
• Communicate with users about bookings or account activity
• Improve the functionality and performance of the platform
• Personalize user experiences
• Monitor and prevent fraud or abuse
• Analyze platform usage trends
• Comply with legal obligations

4. How We Share Information

We may share information in the following situations.

With Studio Owners

When a user books a studio through the platform, we may share certain booking-related information with the studio including:

• Name
• Contact information
• Booking date and time
• Session details
• Payment confirmation

With Service Providers

We may share information with trusted third-party vendors that help operate the platform, including:

• Payment processors
• Hosting providers
• Analytics providers
• Communication and email services
• Security and fraud detection providers

These providers only access the information necessary to perform services on our behalf.

Legal Requirements

We may disclose personal information if required to do so by law or if disclosure is necessary to:

• Comply with legal obligations
• Respond to lawful requests by authorities
• Protect the rights and safety of users
• Investigate fraud or platform abuse
• Enforce our Terms of Service

Business Transfers

If the Company undergoes a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no digital platform can guarantee absolute security. Users are responsible for protecting their account credentials and passwords.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our Services
• Maintain booking records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request deletion of their account at any time.

7. Your Privacy Rights

Depending on your location, you may have rights related to your personal information. These rights may include:

• Accessing the personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of personal data
• Requesting restriction of certain data processing
• Requesting portability of your data
• Withdrawing consent where applicable

Requests may be submitted using the contact information listed at the end of this policy.

8. Privacy Rights for U.S. Residents

Users across the United States may have privacy rights depending on the state they reside in. Certain states have enacted privacy laws that grant individuals additional rights regarding their personal data. These states may include, but are not limited to:

• California (CCPA / CPRA)
• Virginia (VCDPA)
• Colorado (CPA)
• Connecticut (CTDPA)
• Utah (UCPA)
• Other states that may enact similar privacy laws

Residents of these jurisdictions may have the right to:

• Request disclosure of the categories of personal information collected
• Request access to the personal data we maintain about them
• Request correction of inaccurate personal information
• Request deletion of personal data
• Opt out of certain types of targeted advertising or data processing
• Receive confirmation whether their personal data is being processed

We do not sell personal information to third parties.

Users may submit privacy requests by contacting us using the contact details provided in this policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the performance and functionality of our Services. These technologies help us:

• Recognize returning users
• Analyze usage patterns
• Store user preferences
• Improve platform performance

More details are available in our Cookie Policy.

10. Children's Privacy

Our Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

11. Third-Party Links

Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of those external sites.

Users should review their respective privacy policies.

12. Platform Features

Ratings and Reviews

Users may leave ratings and reviews for studios following completed bookings. These reviews may be publicly visible on the platform.

We may moderate or remove reviews that violate platform policies.

Messaging Between Users and Studios

The platform may allow users and studio owners to communicate through messaging features. Messages may be stored and monitored for:

• Customer support purposes
• Fraud prevention
• Enforcement of platform policies

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates occur, the "Last Updated" date will be revised.

Continued use of the Services after policy changes indicates acceptance of the revised policy.

14. Contact Information

If you have questions regarding this Privacy Policy or wish to submit a privacy request, you may contact us at: